On a business trip I was booked into the hotel at Welcome Break Leicester Forest East and parked in a parking space opposite the hotel, as advised by the hotel receptionist. (I was driving my sister’s car as mine was in for a service.)
About 20th September 2013 she got a ‘Parking Charge Notice’ from Parking Eye with a photograph of the car concerned. She passed this on to me and invited me to ‘deal with it.’ I was about to write to their appeals department and state that the hotel receptionist had advised me to park where I did – then, I decided to read a few reviews and came across this article.
I went back to ParkingEye site and read their terms and conditions. BEHOLD, it clearly states that hotel guests are entitled to free parking. I promptly changed the address on my appeal letter to ‘Complaints’ and sent them a copy of their own statement of terms for parking.
I think that I will just ignore all further correspondence from them, apart that is, from the apology letter I have requested. Do you think that I will get an apology letter? (probably not.) I will keep you advised if there are any further untoward correspondence from them.