Read part one of this blog post first
Update 16th May 2012
Received a final notice today.
They aren’t going to just accept £50 now they say, they want £80. And if I don’t pay up soon they’re going to slap it up to £110!
So I’m a bit sick of all this now and decided to give them a call on a number I found (01772 885800).
I spoke to somebody pretty unhelpful. It sounded like a busy office so I called back again immediately and spoke to somebody else. I made it clear that I wasn’t the person responsible and that I wouldn’t like to receive any more letters.
I got some nonsense about automated this and automatic that. Apparently there is an automated machine that no human at Parking Eye can control. It’s sole task it to dispense letters until it receives cash in return.
Who’s governing these awful letter dispensing machines, and how long until they take over the planet, firing letters at stricken humans who dare stand up to their might?
Listen, and understand. That machine is out there. It can’t be bargained with. It can’t be reasoned with. It doesn’t feel pity, or remorse, or fear. And it absolutely will not stop, ever, until you are dead (or send some cash).
I was asked, politely, that I might ring the DVLA to get a letter from them and then send it to Parking Eye. I said “no thanks”. I stated I absolutely didn’t want to bother with any of that. Why should I? I’ve got better things to do (like write this?).
So in the end I was placed on hold whilst the helpful operator spoke to the appeals department. I made it clear I wasn’t appealing. She said that’s fine. I said let me speak to the appeals department. “They’re not on the phone”. Presumably she communicates with them via smoke signal or tin cans on a string. No she said they only take internal calls.
After a moment she came back and said that since I’d emailed twice they would cancel this. She said they’d send a letter to confirm. No more letters I had said already! Ok, just this one.
Leave a comment of your experiences with Parking Eye, did they treat you fairly or unfairly? Have you found it possible to contact them and actually speak to somebody? Or have you been fobbed off with the same template letters as us?