I recently parked at a car park that parking eye run by their ANPR cameras (enforcement and not a service). Upon entering the car park there were two payment machines by the entrance. I parked up and I went to pay at the machine. Other motorists at both machines were having trouble getting a printed ticket even though they had put the car registration and money in which the machine appeared to accept.
I done the same thing put my car registration in and paid the £2.50 for two hours. The machine did not print a ticket. Others were struggling at the other machine and basically the same thing was happening. I had paid for the parking so decided to put a note on my windscreen of the time I entered the car park and how much I had paid and that the machine wasn’t printing.
Less than two weeks later I receive a parking fine for £100.00. I have spoken with the owner of the land which is a well-known hotel (BRITANNIA HOTELS) who were helpful but said it was out of their hands. They said it wasn’t the first time this had happened can I could tell by the hotel manager he was getting pissed off by the actions of parking eye. This car park hasn’t been up and running that long.
I have spoken to PARKING EYE who said they had 157 transactions for that day but mine wasn’t one of them. I said will that is obvious as you sent me a fine. I explained the circumstances which they didn’t appear to believe. There were more than 157 cars in the car park on that day and also if I have paid, which I have; then that particular payment machine should be £2.50 in profit which would prove I have paid.
I have told them I will be going to court and will also pursue costs for the inconvenience and will consider legal proceedings against both them and DVLA for breach of data protection as the appropriate checks have not been made before issuing the fine which has resulted in PARKING EYE obtaining registered keeper details without a legal purpose. The fine is currently on hold for 14 days as it’s in dispute. I do work within criminal law and will have no problem standing up in court tearing their allegations apart.
Does anyone have any similar experiences or have any thoughts on this ongoing incident?
Written and submitted by Johnny